fort to reduce rates appreciated

The Public Service Commission has accepted an agreement which will result in reducing rates for all QWEST customers and expanded Internet service in 27 rural communities around Montana.

Part of the reason for the rate decrease was a complaint filed by 30 customers alleging QWEST has been making unreasonable profits.

I’m writing to express my sincere appreciation to two volunteers who worked on the QWEST customer complaint. The first is Denise Peterson of Polson. Denise handled all of the complex legal work, spending countless hours on this case. The other person is Ron Woods.

Unfortunately Ron passed away a few months ago. He did not get to see the final result of his work providing the economic analysis which was used in the complaint.

Both of these people were critical to this effort which resulted in significant savings to rate payers across Montana. They did it on a volunteer basis because they believed it was the right thing to do. All QWEST customers are better off thanks to their hard work.

Ken Toole

Public Service Commissioner